A Conversational Agent for Providing Personalized Preexposure Prophylaxis (PrEP) Support: Protocol for Chatbot Implementation and Evaluation

Background

Chatbots have the potential to reduce barriers to preexposure prophylaxis (PrEP), including lack of awareness, misconceptions, and stigma, by providing anonymous and continuous support. However, in the context of PrEP, chatbots are still nascent; they lack personalized informational expertise, peer experiential expertise, and human-like emotional support to facilitate future PrEP uptake. These personalized and relatable forms of support are crucial for increasing engagement, influencing health decisions, and fostering resilience and well-being.