The perceived impact of early years interventions being delivered by volunteers: a qualitative evidence synthesis of volunteer experiences

ObjectiveTo understand the views and experiences of volunteers who deliver early years interventions (EYIs) regarding their contributions to positive outcomes for families and the impact of volunteering on them personally.MethodsQualitative and mixed-methods studies including the perspectives of volunteers within interventions supporting families in the first 1,001 days were identified through academic and gray literature searches. Direct quotes from volunteers and author interpretations were extracted, and the data analyzed using thematic synthesis methods.ResultsA total of 28 studies covering the views of 387 volunteers delivering 32 different EYIs were included. Three analytical themes were identified: (1) Volunteers as a mechanism for change; (2) Supporting volunteers to succeed; and (3) The transformative power of volunteering for volunteers.ConclusionsVolunteers felt particularly well suited to delivering early years interventions by drawing on their personal experiences and building trust with families who may be hesitant to engage with statutory services. Volunteering also helped them develop professional and personal skills and enhanced their social wellbeing, suggesting benefits that extend beyond family outcomes to wider community values. However, adequate training and supervision are essential to ensure that volunteers feel confident in their roles and to minimize potential emotional harm.