Health Systems
Effect of delegation of routine medical tasks on specialist clinical officers in quality service delivery in machakos county public health facilities
By Mutua Purity Nzisa, Musa Oluoch and Fredrick Kimemia.
Abstract
Purpose of Study: This study determined the effect of delegation of routine medical tasks on quality service delivery among Specialist Clinical Officers in public health facilities in Machakos County, Kenya. It specifically examined how delegation practices, including task matching, competence, supervision, and workload, influence efficiency and quality of healthcare service delivery. Methodology: The study adopted a descriptive research design with a quantitative approach. The target population comprised 146 Specialist Clinical Officers, 232 General Healthcare Providers, and 30 Hospital Administrators from eight public health facilities. Stratified, proportionate, census, and purposive sampling techniques were used. Data were collected using structured questionnaires and key informant interviews and analysed using SPSS version 26, descriptive statistics, and multinomial logistic regression. A response rate of 93.6% was achieved.





